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Post Office banking

Make everyday banking more convenient

Everyday banking should be easy and convenient. If you have a HSBC UK current account, a quick visit to your local Post Office is often all you need to take care of the essentials. Use your debit card to check your balance, withdraw or deposit cash at any of the 11,500 Post Office locations across the UK.

Use our handy tool to find your nearest Post Office and check opening days and times.

Post Office banking services

If you have an HSBC UK current account or a first direct current account, here's what you can do at the Post Office.

Deposit cash

Using your debit card, you can deposit up to:

  • £3,000 cash per day at any Post Office (regardless of size or outlet). Coin is limited to £250, sorted by denomination in full coin bags. Loose £1 and £2 coins below the full bag amount will be accepted.
  • a maximum of £20,000 cash can be deposited per calendar year (January to December)

The clerk will give you a receipt and the cash will appear in your account immediately.

You don't need to provide your PIN or ID.

Deposit cheques

To do this, you’ll need to bring your pre-printed, personalised HSBC/first direct paying-in slip.

The Post Office clerk will give you an HSBC cheque deposit envelope, with boxes to write your account number and sort code. You'll get a zero value receipt - the clerk won't open your envelope.

Cheques deposited at the Post Office take a little longer to clear, so you should allow 2 extra days.

Withdraw cash

With your debit card, you can withdraw cash of any value up to your daily withdrawal limit.

You'll need your PIN to confirm the withdrawal and the clerk will give you a receipt, but you don't need to provide ID.

Check your balance

To do this, you'll just need to provide your debit card and PIN. The clerk will give you a receipt with your balance printed on it, face down - they won't be able to see your balance.

Business customers

If you have a business account with us, you can also do your everyday banking at the Post Office with just your Business Deposit Card or Business Debit Card. You can deposit:

  • £9,000 cash per day at a main Post Office and use the Change Giving Lite service to withdraw coins up to £2,000. Depositing coin is restricted to £250 per transaction, unless by prior arrangement.
  • a maximum of £40,000 cash per calendar month

Things you should know

If you want to deposit more than these limits, you can:

  • visit your nearest HSBC branch
  • go back to your local Post Office on another day  

You can only deposit notes at our Digital Service Branches - they don't accept coins. Find out more about our different branch formats.

Post Office can help with cash deposits and withdrawals and some other services. However, they won't be able to help with things such as appointments, new products or account opening

If you have a first direct current account, you can visit the first direct website for more information.

Frequently asked questions

It's easy to answer your query online. Visit our Help page to find out how.