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We're making changes to our terms

Everything you need to know.

Access your documents

Here's where you'll find all the important information about what’s changing to our personal banking terms and conditions and charges (including our savings accounts and Global Money Account), and our cash ISA terms and conditions. Please save these or print them off to look at later.

The changes are set out below and apply from 9 April 2025.

You can view the existing terms anytime at hsbc.co.uk/legal.

From 9 April 2025 you can download the new terms from hsbc.co.uk/legal, pick up a copy in our branches, or ask for them to be posted to you.

You’ll also find the Financial Services Compensation Scheme Information Sheet and Exclusions List, which details the protection you get for money held with HSBC UK Bank plc.

Personal banking customers

If you hold a personal current or savings account (excluding a cash ISA), or a Global Money Account, refer to the following Notice of Variation.

Cash ISA customers

Personal banking and cash ISA customers

All customers

Refer to the following document for information about how your eligible deposits are protected.

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