Managing your HSBC Flexipay account

To view your HSBC Flexipay account via the mobile banking app, just follow these steps: 

1. Log on to mobile banking
2. Select 'Accounts' from the menu at the bottom of the screen
3. Select your HSBC Flexipay account 

Once you select your account, you'll be able to find all the information listed above.

To view your HSBC Flexipay account via online banking, just follow these steps: 

1. Log on to online banking
2. Select 'Accounts' from the quick links section
3. Select your HSBC Flexipay account 

Once you select your account, you'll be able to find all the information listed above.

To settle your loan using an HSBC current account, follow these steps: 

1. Log on to mobile banking
2. Select 'Accounts' from the menu at the bottom of the screen
3. Select your HSBC Flexipay account 
4. Select 'View settlement balance' - this will show you the amount you’d need to pay to close your loan early
5. Select 'Settle loan’ to pay off the balance directly from your HSBC bank account - this will only appear if you have enough money in your account to cover the balance
6. After making the payment, you'll see a confirmation in the app - this will also let you know that we'll close your account in 1 working day

1. Log on to mobile banking
2. Select 'Accounts' from the menu at the bottom of the screen
3. Select your HSBC Flexipay account 
4. Select 'View settlement balance' - this will show you the amount you’d need to pay to close your loan early
5. Select 'How can I settle my loan?’ - this will give you some instructions on how to pay your settlement balance from your bank account
6. After making the payment, you'll see a confirmation in the app - this will also let you know that we'll close your account in 1 working day

To pay off your HSBC Flexipay loan via online banking, just follow these steps: 

1. Log on to online banking
2. Select 'Accounts' from the quick links section
3. Select your HSBC Flexipay account 
4. Select 'Manage' and then select 'View settlement balance' - this will show you the amount you’d need to pay to close your loan early
5. Select 'Settle loan’ to pay off the balance directly from your HSBC bank account - this will only appear if you have enough money in your account to cover the balance
6. After making the payment, you'll see a confirmation in the app - this will also let you know that we'll close your account in 1 working day

1. Log on to online banking
2. Select 'Accounts' from the quick links section
3. Select your HSBC Flexipay account 
4. Select 'Manage' and then select 'View settlement balance' - this will show you the amount you’d need to pay to close your loan early
5. Select 'How can I settle my loan?’ - this will give you some instructions on how to pay your settlement balance from your bank account
6. After making the payment, you'll see a confirmation in the app - this will also let you know that we'll close your account in 1 working day

To make a payment from an HSBC bank account, follow these steps: 

1. Log on to mobile banking
2. Select 'Pay & transfer' from the menu at the bottom of the screen
3. Select ‘Make a payment or transfer’ and then select the account you’d like to make a payment from
4. Select ‘Add a new payee’ and add the details of your HSBC Flexipay account - you can find these on the app or on your welcome letter
5. Add your reference of choice
6. Once the details of the account have been checked and confirmed, you can transfer the money to your HSBC Flexipay account - this will be your overpayment
7. The overpayment will then be reflected on your balance

Please note: we’ll collect your monthly repayments as normal after you make an overpayment, but your account will close early.

To make a payment from an HSBC bank account, follow these steps: 

1. Log on to online banking
2. Select 'Pay & Transfer' from the quick links section
3. Select the account you'd like to make the payment from
4. Select ‘Add a new payee’ and add the details of your HSBC Flexipay account - you can find these on the app or on your welcome letter
5. Add your reference of choice
6. Once the details of the account have been checked and confirmed, you can transfer the money to your HSBC Flexipay account - this will be your overpayment
7. The overpayment will then be reflected on your balance

Please note: we’ll collect your monthly repayments as normal after you make an overpayment, but your account will close early.

You can make an overpayment to your HSBC Flexipay account from your external bank account. 

1. Log on to your mobile banking app or online banking platform
2. Make a payment to a new payee and add in the details of your Flexipay account - you can find these on the HSBC mobile banking app or on your welcome letter
3. Add your reference of choice
4. Once the details of the account have been checked and confirmed, you can transfer the money to your HSBC Flexipay account - this will be your overpayment

Please note: we’ll collect your monthly repayments as normal after you make an overpayment, but your account will close early.