Private Banking Account Worldwide Travel Insurance

Holidays taken in the UK, Channel Islands or Isle of Man are covered if they involve a stay of at least 2 consecutive nights.

They must also have one of the following:

• Pre-booked holiday accommodation in commercially-run premises 
• Pre-paid bookings on public transport, including flights and ferries

Please see our definition of 'pre-booked holiday accommodation' in your policy document.

You're covered to travel outside the UK in connection with an insured person’s job to carry out non-manual work such as administrative tasks, meetings and conferences.

We don't cover any claim in connection with an insured person’s job where the trip involves:

• Manual or physical work of any kind
• Working with children
• Providing healthcare, policing, security or military service
• Their role as a politician, religious leader, professional entertainer or sportsperson

Cruises are covered as standard since they're simply another type of holiday.

However, there's no cover for some items that cruise policies may specifically cover, such as missed ports, unused excursions or changed itinerary.

You need to let us know before booking your trip if you, or any insured person, has experienced any of the following in the last 12 months for a condition not on the accepted conditions list:

• Been prescribed medication, including newly prescribed or repeat medication
• Received or is awaiting medical treatment, tests or investigations
• Been referred to, or is under the care of, a specialist or consultant
• Been admitted to hospital or had surgery

You must also tell us if:

• Any of the above happen regarding conditions you have already declared
• There are any changes to prescribed medication
• Any of the conditions deteriorate

All pre-existing medical conditions must be on the accepted conditions list in your policy wording. Otherwise they must be disclosed to the insurer who must accept them in writing.

To let us know, call the Medical Risk Assessment Helpline on 0800 404 6776.

Cover starts from the date your travel insurance application is accepted.

It remains in place until:

• The account is closed
• It's converted to a different account
• You cancel your policy
• You're no longer eligible for cover

(Whichever one is sooner)

HSBC Private Banking Worldwide Travel Insurance is available to eligible clients with a HSBC Private Banking Account who have completed a travel insurance application.

You should have travel insurance with your account if you're under 80, are resident in the UK and have successfully completed a travel insurance application.

You can request confirmation of your travel insurance on Aviva's website at aviva.co.uk/hsbctravelproof.

Get in touch with us if you need help with your travel insurance application.

We'll send you a link to apply once we've verified your account.

Call us on 03458 500 066

(08:00 to 20:00 every day)

Yes, you can apply for travel insurance for both account holders, but only one of you should complete the application.

You'll need permission to provide the other account holder's details.

Assuming you're eligible, your travel insurance cover will start as soon as you submit your application.

It can take up to a week to process your travel insurance application and send out your welcome pack and policy documents.

You can review your policy documents now in the insurance section of our legal information.

If you need proof of your cover, you can ask Aviva to confirm you have travel insurance.

If you've applied in the past 7 days, please call us on 03458 500 066

(08:00 to 20:00 every day)

You may get a restricted cover decision when you apply for your travel insurance.

This is because you or someone else on the policy:

There is no cover for any medical claims for anyone not registered with a doctor in the UK.

Please register with a doctor in the UK to change this. Once registered, please read the section on 'your health' in your policy wording for full details of when and what you must declare.

Anyone with a pre-existing medical condition not shown on the accepted conditions list in the policy wording will need to complete a screening. To do this, please call the Medical Risk Assessment Team on 0800 051 7457

There is no cover for any pre-existing medical conditions until this has been completed.