Your statements, anywhere – 24/7
Use the HSBC UK Mobile Banking app or online banking to check your transactions or access up to 6 years of statements.
You can view, download, and print your statements 24/7, and even share them using mobile banking.
Paper statements take longer to arrive by post. Allow up to 5 working days for bank account statements or 9 working days for credit card statements.
Take me straight to
Mobile statements
Simply log on to the app and:
- Pick your account
- Select 'view more' and then 'View statements'
- Choose the month you want to view to download it on your device
You can't view mortgage or personal loan account statements using the mobile app.
Online statements
- Use the quick links menu and select 'Statements'
- Choose the statement type
- Select the year and month to download the statement on your device
In online banking you can:
- View your statement
- Download a statement
- Print a statement
- Share a statement
Sharing a statement is useful when you need proof of your address.
How to view and download statements
Watch our video on how to find your statements in online banking.
Download the app
Switch to digital statements
Register for online banking to switch to paperless statements.
If you have a joint account, you both need to opt out of paperless statements using these steps:
- Log on to online banking.
- Select 'Statement and My documents preferences' in the quick links section.
- Set all accounts to 'Online only'.
Digital statements will only show up if there are debits on your account.
When you register for online banking, if your account is just in your name you’ll automatically be switched to paperless statements.
You can also view other documents in the 'My documents' section in mobile or online banking.
Not all correspondence from HSBC will be available online and you'll still receive some letters by post.
Credit card statements
Your statement will list the transactions you've made on your credit card within a certain period of time.
Statements show:
- Your statement date
- An account summary
- Details of transactions you’ve made
- Any interest or charges (if applicable)
- The payment due on the card and the date payable
You should check your statement as soon as it's issued, so you’re aware of your minimum payment amount and when it's due. You can also review all account transactions, fees and charges.
With your HSBC credit card, you’ll get monthly statements and an annual credit card statement.
All annual credit card statements are also now available online.
Important info about annual credit card statements (PDF, 97KB)
Account summary
This shows your credit limit, interest rate, credits, debits and your opening and closing balances. You’ll be charged if you go over your credit limit.
It also shows your minimum payment and the date when payment is needed. To avoid charges, please make sure we receive at least the minimum payment by this date.
We recommend that you pay more than your minimum payment whenever possible.
Find out more about how to make a payment, including how to set up a direct debit payment.
Your transaction details
These let you see exactly when and where you used your card and the amount it was for.
Read more about what to do if you don't recognise a transaction.
Summary of interest on your statement
Any interest charges will be detailed in this separate summary section, along with your current interest rates.
You can also find out about the interest rates applicable to your account by sending a secure message when logged on to online banking.
Understanding your statement
Read our guide on statement terms and abbreviations if you're not sure what any of them mean.
Sharing a copy of your statement
You can use a digital statement for ID purposes as proof of your address. We don't issue stamped and signed paper statements, as the digital version is just as valid.
Use mobile or online banking to download statements as PDFs to share or print at home.
You can ask for a one-off printed statement to be sent to you.
To do this:
- Use the Chat service in mobile or online banking
- Call us, if you're registered for telephone banking
- Visit your nearest branch
If you've recently changed your address, this will be reflected in your next statement.
App information
Find out more about the operating systems our app works on.
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