Meet your lifestyle concierge
You deserve the best life has to offer. That's why you'll have 24/7 access to a concierge service, provided by the lifestyle management specialists, Ten Group.
Through your concierge account, your Lifestyle Manager will be on hand to understand your tastes and give you and your family the very best experiences.
What we offer
Using your concierge
Online
Activate or log on to your HSBC Concierge account using your HSBC client number.
You can find this:
- By selecting the profile icon in the mobile banking app
- By asking your Relationship Manager
By phone
For help activating your account or to speak to your concierge directly, please call:
Lines are open 24 hours a day
Explore more
Enrich your life with exclusive benefits, advanced wealth solutions and a dedicated concierge service.
Enjoy worldwide travel insurance for you and your loved ones.