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Private Banking Account lifestyle experiences

Enrich your life with luxury lifestyle services you can choose

Meet your lifestyle concierge

You deserve the best life has to offer. That's why you'll have 24/7 access to a concierge service, provided by the lifestyle management specialists, Ten Group.

Through your concierge account, your Lifestyle Manager will be on hand to understand your tastes and give you and your family the very best experiences.

What we offer

Dining

Access local knowledge, fine dining and priority booking at top restaurants worldwide, with many including VIP treatment.

Travel

Experience the world's most extraordinary locations with flights, hotel stays and even tailor-made holiday packages from your concierge.

Offers and experiences

Unrivalled savings on the world’s most sought after brands and access to online masterclasses, book clubs and events.

Using your concierge

Online

Activate or log on to your HSBC Concierge account using your HSBC client number.

You can find this:

  • By selecting the profile icon in the mobile banking app
  • By asking your Relationship Manager
Activate or log on This link will open in a new window

By phone

For help activating your account or to speak to your concierge directly, please call:

02070 505 595

Lines are open 24 hours a day

By email 

Explore more

Private Banking Account  
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Private Banking Account Worldwide Travel Insurance  
Enjoy worldwide travel insurance for you and your loved ones.

Customer support

 
It's easy to answer your query online. Visit our Help page to find out how.