Meet your lifestyle concierge
Our clients deserve the best life has to offer. That's why you'll have 24/7 access to a Concierge service, provided by the lifestyle management specialists, Ten Group.
Through your Concierge account, your Lifestyle Manager will be on hand to understand your tastes and give you and your family the very best experiences.
- DiningAccess local knowledge, fine dining and priority access to top restaurants worldwide, with many including VIP treatment.
- TravelExperience the world's most extraordinary locations with flights, hotel stays and even tailor-made holiday packages from your concierge.
- Offers and experiencesUnrivalled savings on the world’s most sought after brands and access to online masterclasses, book clubs and events.
Using your concierge
Get in touch with your Concierge service online, over the phone or via email. You'll have 24/7 access to the best the world has to offer.
Online
Activate or log on to your HSBC Concierge account using your HSBC client number from the back of your debit card.
By phone
For help activating your account or to speak to your Concierge directly, please call:
Lines are open 24 hours a day.
By email
If you've already activated your concierge account, you can email us at
Already a client?
For wealth advice, please contact your Wealth Manager directly.
For anything else, you can call the team on 03457 70 70 70 from 08:00 to 20:00.
