Online fund platform 

To make an adjustment to any of your other banking with us, tell us what support you need and we can make your banking work best for you. 

This could be support for:

• How we communicate with you
• Taking control of your finances
• Third party support
• A change to your personal circumstances

To apply by phone, give our team a call on:

03456 076180

Lines are open 08:00 to 18:00, Monday to Friday (excluding public holidays). All calls are recorded.

Take a look at our step-by-step guide that explains How to use our Global Investment Centre, including how to start buying, selling or switching your investments.

Plus, find out how you can access and manage your Global Investment Centre account with the app or online.

Your money's not locked away, because there's no fixed-term with a fund investment. So, if you need to, you can sell your fund shares at any time.

The money will normally be paid into your uninvested cash account within 5 working days. Timeframes vary by fund – have a look at the relevant Fund Details document to clarify.

Although, most investments should be considered as a medium-to-long-term commitment for 5 years.

An index tracker, also known as a tracker fund or index fund, is a fund that aims to closely track the performance of an index such as a stock exchange, by investing in companies within that index.

Trackers are known as 'passive investments' because the fund manager isn’t actively managing the investment.

Tracker funds are designed to offer investors exposure to an entire index at a relatively low cost.

The drawback of investing in a tracker is the index could be dominated by a particular sector, rather than across different sectors, which could leave you vulnerable if that sector were to experience losses.

Unit trusts and open-ended investment companies (OEICs) are both types of funds that are professionally managed.

When you invest in a unit trust, you buy units. When you invest in an OEIC, you buy shares. Either way, you’re effectively buying a share in the fund – which is why we refer to your individual investments as ‘fund shares’.

If the value of your fund’s underlying assets rises, the value of your fund shares will rise. Likewise, if the value of the underlying assets falls, the value of your fund shares will fall.

Cash ISA age limit

From 6 April 2024, there are changes to how old you need to be to open a cash ISA.

To open a new cash ISA, you need to be either:

ISA providers aren't obliged to offer the transitional arrangements. HSBC won't allow customers under 18 to open a new cash ISA from 6 April 2024, but will consider changing this in the future.

Subscribing to more than one of the same type of ISA

If you're aged 18 or over, you'll now be able to subscribe to more than one of the same type of ISA in the same tax year – subject to staying within the overall annual limit.

For example, you could subscribe to a cash or stocks & shares ISA with one ISA provider and also subscribe to one with a different provider.

This change doesn’t apply to Lifetime ISAs, where it's still only possible to subscribe to one Lifetime ISA in a tax year. HSBC doesn't offer Lifetime ISAs.

From April 6 2024, ISA providers are not obliged to allow subscriptions to more than one ISA of the same type in the same tax year with themselves, and HSBC will not be offering this.

Other optional changes that not all providers are implementing

If you've gone a whole tax year without making a subscription to an existing ISA, you can now restart subscriptions without needing to complete a new application.

Since 6 April, some providers allow you to make a partial transfer of subscriptions made in the current tax year, but HSBC is not currently allowing this.

We'll update our website if we make any changes to our ISAs in the future.