How can we help you today?
Card support
Digital banking
Product support
Have a chat with us
You can contact us via our app.
Mobile banking app
You can chat to us on the HSBC Mobile Banking app quickly and easily. Here's how:
- Log on to mobile banking in the app.
- Select the 'Support' tab.
- Select 'Chat with us'.
Call us
We have different numbers so we can get you through to the right person as quickly as possible.
Existing customers
All lines are open from 08:00 to 20:00 every day, except Premier which is 24/7.
How we contact you
We love being able to keep you updated with important news and exciting offers. We can do this by email, over the phone or even by post.
However, we want to make sure you only hear from us in a way that suits you. So please tell us what's best for you by using online banking, giving us a call or visiting your local branch.
Please note: we won't use WhatsApp to get in touch – so be wary of any fake accounts pretending to be HSBC.
More ways to get in touch
Find us on X
Get in touch with us directly via our HSBC UK X account.
Feedback and complaints
We'll do everything we can to help put things right if something has gone wrong.