How can we help you today?
Card support
Digital banking
Product support
Have a chat with us
You can contact us via our app, Apple Messages or Google Business Messages.
Mobile banking app
You can chat to us on the HSBC Mobile Banking app quickly and easily. Here's how:
- Log on to mobile banking in the app.
- Select the 'Support' tab.
- Select 'Chat with us'.
Apple Messages
You can get answers to general questions using the Messages app on Apple devices.
Find the app in Safari, Maps or Search, then tap the Messages icon to send us a message.
Google Business Messages
You can get answers to general questions through Google Business Messages on Android devices.
Find the app in Maps or Search, then tap the chat icon to send us a message.
Call us
We have different numbers so we can get you through to the right person as quickly as possible.
How we contact you
We love being able to keep you updated with important news and exciting offers. We can do this by email, over the phone or even by post.
However, we want to make sure you only hear from us in a way that suits you. So please tell us what's best for you by using online banking, giving us a call or visiting your local branch.
Please note: we won't use WhatsApp to get in touch – so be wary of any fake accounts pretending to be HSBC.
More ways to get in touch
Find us on X
Get in touch with us directly via our HSBC UK X account.
Feedback and complaints
We'll do everything we can to help put things right if something has gone wrong.